Software terms

Effective date: 19 October 2026 · Version 1

1. Who provides the software

The software and its online services (accounts, licences, updates and the strategy library) are provided by forexexp (“we”, “us”). You can reach us at support@forexexp.com.

2. Your agreement

These terms apply when your software access is activated and whenever you use the software or our online services. You must be at least 18 and able to enter into this agreement; if you act for an organisation, you must be authorised to bind it. Any conditions of your plan are given to you before you agree to them. Sending a request for access is not acceptance of a paid licence.

3. What the software does, and what it does not

The software is for market-data analysis, user-defined strategy and indicator research, simulated backtesting and simulated trading. Simulated trading takes place entirely inside the software: orders are modelled by the software and are never sent to a broker, an exchange or any trading account.

The software does not open or operate brokerage accounts, transmit or execute real orders, copy trades, hold money for investment or trading, or give personal investment recommendations. Alerts, including optional Telegram messages, only report conditions you defined yourself; they are not trading signals from us. Software licence charges, if any, are payment for software access, not trading deposits. Our risk notice explains the limits of market data, simulations and backtests.

4. Your licence

Subject to these terms and your plan, we give you a limited, personal, non-exclusive and non-transferable right to use the software during your licence period, with the features of your plan. A licence is for one person.

• Your plan sets how many computers you can use and how many can be signed in at the same time. You can free a computer in the software and use another one instead.
• The software checks your licence with our servers. It keeps working for up to 72 hours without an internet connection, after which it needs to connect again.
• You must not share your account, let others use your licence, or bypass, disable or tamper with the licence checks, the update checks or the signatures that protect the software and its files.
• You must not copy, modify, decompile or redistribute the software, except where the law expressly allows it.

5. Trials

We may offer a free trial of a plan. A trial lasts 14 days, needs no payment card, and is available once per person and once per computer. When it ends, the trial features stop working unless you have a licence; nothing is charged and nothing renews automatically.

6. Charges, renewal and cancellation

We do not take online payments at present. Before you commit to any paid licence, we will give you in writing its price and currency, any taxes, the licence period, how to pay, whether and how it renews, how to cancel and the refund conditions. Charges of market-data providers are separate and are between you and them. Nothing in these terms removes a cancellation, refund or other right you have under the law that applies to you.

7. Market data and third-party services

If your plan includes a connection to a market-data service, you need your own account with that service and must follow its terms and pay its fees. A forexexp licence does not give you any rights to exchange or third-party data, and does not allow you to publish or redistribute it. You are responsible for checking the quality of the data you use, its time stamps and the instrument settings. Third-party product names are used only to describe compatibility and do not mean that their owners endorse us.

8. Your files and the strategy library

Your strategies, indicators and other files remain yours. You may upload strategies and indicators to the library only if you have the right to share them, and they must not contain personal information you do not want to share, confidential information or secrets.

• Private items are visible only to you.
• Link items can be opened by signed-in users who have the link.
• Public items are published after our review and are visible to all users of the software.

By sharing an item by link or publicly, you allow us to store and distribute it, and allow other users who receive it to use it in the software. We may refuse, hide or remove any item, for example after a report, and we may limit the number of uploads per day. Copies that others have already downloaded stay on their computers after you delete an item.

9. Research responsibilities

You choose the data, rules, parameters and assumptions you use, including any rules written with the help of AI, and you are responsible for checking them. A successful backtest, a simulated trade, a validation message or an example is not a promise of future performance or an assessment of whether a strategy suits you.

10. Your account and security

Use accurate contact details, keep your password private and tell us promptly at support@forexexp.com if you think someone else has used your account. Never send us brokerage passwords, data-feed logins, private API keys or payment-card details. You can ask to delete your account from the software at any time; it is deleted after 30 days, during which you can change your mind. Our privacy notice explains how we handle your information.

11. Updates, availability and changes

The software updates itself from our servers. Some updates may be required for the software to keep working, for example to fix security issues. The software needs supported hardware and Windows, and our online services, so we cannot promise uninterrupted operation. We may change these terms; we will tell you of material changes in advance where the law requires it, and the effective date above shows the current version.

12. Suspending or ending access

We may suspend or end your access if you seriously breach these terms, if there is a security threat, if an agreed payment is not made, or if the law requires it. Where appropriate we will tell you first and give you a chance to put things right. When your licence ends or is ended, the licensed features of the software stop working; files you saved on your computer stay there.

13. Responsibility

The software is a research tool and does not guarantee any investment result. Nothing in these terms excludes or limits liability for fraud, for death or personal injury caused by negligence, or any other liability or consumer right that cannot lawfully be excluded or limited.

14. Complaints, law and language

If you have a complaint, write to support@forexexp.com and we will try to resolve it. Nothing in these terms takes away protections given to you by the mandatory law of the country where you live. These terms are provided in English; you can save or print this page for your records.